CNUSD Technology Support Resources

If you are not sure who to contact, please email help@cnusd.k12.ca.us


To better respond to you, please include the following in your email :

  1. Your Name

  2. Your Phone Number

  3. Student Name and/or Student ID Number

  4. Student Grade

  5. Student School

  6. Description of the issue

  7. Screenshot/picture of the error message

Not sure where to start? Start Here

Research, Evaluation, and School Improvement

Contact Information: resi@cnusd.k12.ca.us

Key Support Areas:

Questions about how to use i-Ready

Questions about how to use Illuminate

Educational Technology

Contact Information: innovate@cnusd.k12.ca.us

Key Support Areas:

Questions about how to use classroom resources such as Edgenuity, Google Classroom, Pearson, Canvas, Benchmark Universe, Zoom, and others.

Information Technology

Contact Information: help@cnusd.k12.ca.us

Key Support Areas:

Questions about logging in to classroom resources MyCNUSD, Google Classroom, i-Ready and others.

Questions about ParentConnect and StudentConnect; Pre-enrollment, accessing grades, transcripts, etc.

Questions about district devices; Chromebooks, Windows Laptops, etc.